Returns Policy

 


You may cancel any order for Goods for any reason up to the point of dispatch and any payments made by the Buyer shall be refunded in full within 28 days.

The Buyer shall inspect the Goods immediately upon receipt and shall notify the Supplier in writing within 7 working days of delivery if the Goods are damaged or do not comply with any of the Contract. If the Buyer fails to do so the Buyer shall be deemed to have accepted the Goods.

Where a claim of defect or damage is made, the Goods shall be returned by the Buyer to the Supplier within 28 days of delivery. The Buyer shall be entitled to a replacement or a full refund (including delivery costs) plus any return postal charges if the Goods are in fact defective.

If you are a consumer you have the right, in addition to your other rights, to cancel the Contract for Goods and receive a full refund including, outbound delivery charges, by informing the Supplier within 7 working days of receipt of the Goods. Return Postage is at the cost of the consumer

Goods must be returned by the Buyer at the Buyer’s expense within 28 days of cancellation in the original packaging and should be adequately insured during the return journey. The Buyer will receive a refund of all monies paid for the Goods (including delivery charges, if any) except for return postal charges. If the Buyer fails to return the Goods following cancellation, the Supplier shall be entitled to deduct the cost of recovering the Goods from the Buyer.

Returns Address

Cruise Fashion Limited
Martin House
184 Ingram Street
Glasgow
G1 1DN
Reg Number SC352739
Vat No: 970 0394 26



Goods to be returned must clearly show the order number obtained from the Supplier on the package.

Where returned Goods are found to be damaged due to the Buyer’s fault the Buyer will be liable for the cost of remedying such damage

If you have any question please feel free to call our Customer Service team on 0844 800 4622